Intake and triage
Every request read, tagged, matched and routed to its owner with the context attached.
- reads every request
- matches the record
- routes with context
Every request gets an owner. The agent never answers for them.
Cincinnati, Ohio · AI agents and automation
AI agents and automation for Cincinnati operations.
DH Studios is a Cincinnati studio that builds AI agents: software that reads, drafts and routes the work your team does by hand, inside the tools you already run. One workflow at a time. A person approves every hand-off.
The agent drafts. A person signs.
Agent, automation or chatbot
AI agent, automation or chatbot: what's the difference?
- Automation follows fixed rules: when this happens, do that. It's good for work that never changes shape.
- A chatbot answers people in a chat window.
- An AI agent reads the work as it arrives (an email, a request, a report), works out what it is, gathers the context and drafts the next step. Ours stop there: a person approves before anything goes out.
Most operations need a little of each. We build the agent and wire it to the rules-based steps and systems around it, so the whole workflow runs and a person still signs.
Four workflows
Four workflows our agents carry
Built on what the client already runs; integration is part of every build.
01 02 Drafting and routing
Replies, quotes and work orders drafted from your templates and your data, then queued for a signature.
- drafts from templates
- answers the question
- queues for a person
The agent drafts. A person signs before anything sends.
03 Reporting rollups
Numbers from several systems become one summary, checked against last week, every figure with its source.
- one summary, three systems
- checked against last week
- anomalies flagged
Every figure carries its source. No number without a baseline.
04 Dashboards and integrations
The figures people pull by hand, already current when leadership looks, written into the CRM, ERP or spreadsheet you already run.
- live numbers, no new tool
- written back to the CRM
- one source per figure
Built on the systems you run. No new tool to adopt.
Your systems
Built into the systems you already run
Usually we build into what you already use, so there's no new tool for your team to learn. The Towne pricing report reads from Yardi, EliseAI and the team's pricing sheet. The sample workflows on our homepage use Gmail, Outlook, HubSpot, Excel, QuickBooks and Slack. If something won't connect, we tell you in the Drawing, before anything is built.
Controls
Controls on every agent
A person approves
Each agent has a named role that signs before work goes out. You choose who.
A run log
Every step the agent takes is written down, and you can read it any day.
An off switch
You can pause or stop the agent yourself, at any time.
Only the access it needs
The agent gets the narrowest access the job allows, inside your own systems.
You own it
Our standard is that what we build for you is yours, agreed in writing.
Changes are signed too
Changes to what the agent does go on a new revision of the sheet, signed like the first.
Running in Cincinnati
Running in Cincinnati
Towne Properties, Cincinnati property manager. Every morning an agent pulls rents and occupancy from Yardi, leasing conversations from EliseAI and the team's pricing sheet into one report, checks it against yesterday, and queues it for the leasing lead to sign. By hand it took 8+ hours per report. Now it takes 10 minutes. It went live in 1 week.
Read the case study →We run on it ourselves. Our own morning digest and our build and review loop run on the same kind of agents, with the same sign-off. Their results publish on our work page with a baseline and run log after a full month.
Our work →How it works
How an engagement runs
Call (30 minutes, free) → Drawing (about two weeks inside the operation, you sign it) → Pilot (typically 4–8 weeks, on real work) → Train (alongside the pilot) → Run (monthly: operated, tuned and reported).
Typical times. Yours are set in the Drawing you sign.
What an AI consultant does first →Questions
Questions about AI agents and automation
What does an AI agent agency do?
It builds software agents that take on work your team does by hand: reading and routing requests, drafting replies and work orders, rolling up reports. We build one workflow at a time, inside the systems you already run, and a person approves every hand-off.
What's the difference between an AI agent and automation?
Automation follows fixed rules. An AI agent reads work that changes shape (emails, requests, reports), works out what it is and drafts the next step. We build agents that stop at a person, and wire them to the rule-based steps around them.
Which workflow should we automate first?
The one that costs good people the most hours each week and ends in a clear hand-off: usually intake, drafting or a report pulled by hand. We pick it with you on the first call and draw it in the Drawing.
Will the agent send anything without us?
No. The agent drafts and routes. A person approves before anything goes out, and every step is logged.
Which systems can your agents work with?
Usually the ones you already run. The Towne pricing report reads from Yardi, EliseAI and the team's pricing sheet. The sample workflows on our homepage use Gmail, Outlook, HubSpot, Excel, QuickBooks and Slack. If something won't connect, we tell you in the Drawing.
Who owns the agent, and can we turn it off?
You own the agent, its code, the drawing and the run log, and it runs in your own accounts. Every agent has an off switch you control.
What does an AI agent cost to run each month?
After the pilot, the monthly run covers operating, tuning and reporting on the agent. Its price is set in the Drawing, with the build, before anything is built.
Are you in Cincinnati?
Yes. DH Studios is based in Cincinnati, Ohio, and works with operating companies wherever they are.
Specified. Built. Signed off.
Start with one workflow.
Book a 30-minute call. We look at one workflow together, and you leave with a yes, a no, or a smaller first step.
The first call is free. Pricing is built around your workflow.
Book a 30-min callUsually answers within one business day